Terms and Conditions

  1. Deposit: A non-refundable deposit of €50 is payable at the time of the booking. We strongly advise you to take out holiday insurance as the deposit is non-refundable.

  2. Rental cost: The rental cost is guaranteed for the agreed rental period once the deposit has been received. The balance of the rental cost must be paid seven days before the commencement of the rental period.

  3. Breakage/security deposit: A deposit of €100 in cash is payable on arrival. This will be returned to you on departure, minus any deductions for damage incurred or additional cleaning costs. We ask you to report any damage or breakages to us, no matter how small.

  4. Sleeping capacity: The gîte is suitable for two guests and under no circumstances must this be exceeded. We reserve the right to deny access to more than two guests.

  5. Bed linen and towels: Bed linen and towels are provided for each rental period. A further change of linen and towels can be provided for €10 per person. PLEASE NOTE THAT WE DO NOT PROVIDE BEACH TOWELS, SO YOU WILL NEED TO SUPPLY YOUR OWN.

  6. Electricity and hot water are included in the rental price.

  7. Arrival and departure: On the day of arrival, check in is between 4pm and 8pm. Check out is between 9am and 11am unless prior arrangement has been made.

  8. Changeover days: Rental periods are usually Saturday to Saturday, although flexible arrival and departure days and shorter or longer periods may be agreed outside of peak season.

  9. Respect our home: We ask you to respect our home, its contents, our neighbours and our countryside. Please be considerate with parking and keep noise levels to a minimum. In extreme circumstances we reserve the right to terminate the rental with us if we suspect that any anti-social behaviour has occurred.

  10. Smoking: Smoking and vaping are prohibited inside the gîte and on the roof terrace.

  11. Pets: We regret that pets are not allowed.

  12. Departure: We request that you dispose of all rubbish, foodstuffs and recycling, and leave the gîte clean and tidy on your departure. Please take care to clean the oven and BBQ before you leave. If you prefer, an optional cleaning service can be provided for €30 at the end of your stay.

  13. Guests are responsible for their own safety and possessions during their stay. Please be aware that access is via a spiral staircase to a flat roof which is fenced, but we strongly recommend that guests do not lean on the fence and take care on the stairs. The owners will accept no responsibility if their recommendations are not followed. Additionally, although a parking space is provided, the owners take no responsibility for damage to, or theft from, the guests’ vehicle.

  14. Cancellation: If, in extreme unforeseen circumstances, we have to cancel your booking, a full refund of monies already paid will be made to you and we will try to find you alternative accommodation but will assume no other liability.

Le Vieux Moulin

Le Moulin d’Esson

50150 Sourdeval

France

 

Tel: (0033)2 33 70 96 21

Email: contact@serendipitygite.com

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